Here at LucidSound we have an unwavering commitment to quality and customer satisfaction. It is our goal with every product to exceed your expectations for comfort, communication, audio quality, reliability and design. We always strive to improve our products by listening to our customers’ feedback.
Today I am announcing that we are delaying the launch of the LS35X and LS15X to Q1 2018. The LS35X and LS15X are groundbreaking products that we do not want to rush to market with incomplete firmware and create an unfavorable experience for our fans. We want this to be the best experience of any headset with Xbox One. I want to ask you, our fans, for a little more time as we finish these products.
Our goal is to deliver the most advanced features, comfort, and best sounding headset on the market today and I believe the product we deliver to you will be worth the wait. I would rather disappoint you with a delay than disappoint you with a substandard product.
Please register for updates on our website or through our social media.
Thank you for your support.
Sincerely,
Chris Von Huben