Influencer Program FAQ

  • I got accepted. What's next?

    Congrats! The next step is to log in to your affiliate account here: https://lucidsound.refersion.com/affiliate/login. There you'll find your unique referral link to add to your stream pages, creative assets, and a dashboard recording all your sales. So add that referral link, promote on social media (**Don't forget to hashtag #ad when you do, since you are being paid by LucidSound**) and start sharing your discount code.

  • I got accepted. Where do I find out which Level I am in?

    Log in to your affiliate dashboard here. On the right side you'll see your commission percentage. 4% = Silver Level, 6% = Gold Level, 8% = Platinum Level.

  • I didn't get accepted to the program. When can I reapply?

    You can reapply after 60 days.

  • What if people use my code for a discount but they don't click the referral link?

    You'll be credited either way.

  • How do I move up a level?


    Tier 1 [Silver]: Make more than $100 in commissions over a six-month period to move up to Gold Level.
    Tier 2 [Gold]: Make more than $250 in commissions over a six-month period to move up to Platinum Level.
    Tier 3 [Platinum]: Make more than $450 in commissions over a six-month period for additional perks for you and your fans!
  • I moved down a level. Why?

    See above. When you fall below the commission threshold for your tier, you'll be bumped down. However, we know that sometimes life gets in the way, so exceptions will occasionally be made at LucidSound's discretion.


    Tier 1 [Silver]: If you make less than $50 over a six-month period, your participation in the program ends.
    Tier 2 [Gold]: Make more than $100 in commissions over a six-month period to stay in this level.
    Tier 3 [Platinum]: Make more than $250 in commissions over a six-month period to stay in this level.
  • When will I know if I've changed to a new tier?

    We review influencer performance twice a year, in January and June, and that's when we'll let you know.

  • What does being a LucidSound Influencer mean?

    It means you are an affiliate and a brand ambassador for LucidSound. It does not mean you are 'sponsored' by LucidSound.

  • Can my fans from other countries use my code to buy headsets?

    Right now, LucidSound can only accept orders that ship within the US. As a workaround, people from Canada and other countries can ship to a US address that then forwards their order to them where they live.

  • Will my code work on amazon.com?

    Nope. These codes will work at lucidsound.com only.

  • I had a balance on my old affiliate account. What happens to my balance?

    You need to reapply to the new program. If you carried a balance with our old program, we'll automatically approve your application and your balance will transfer over.

  • Can I submit my promo code to coupon sites to generate more sales?

    We would rather you did not do that. For the sake of fairness to other influencers, keep the codes related to your streams and other activities, do not pass them to third-party sites.

  • What are the Terms and Conditions?

    Terms and Conditions can be found here.