LucidSound Shipping Policy
COVID-19 SHIPPING UPDATE: We are still shipping normally, but you may experience slight delays of 1 or 2 days in order processing times and delivery.
All orders ship within 72 business hours (Monday through Friday excluding holidays). All customers receive a tracking number so they can follow their package during transit.
Shipping from lucidsound.com is within the US only.
For headset purchases over $50:
Expect 2-3 business days for delivery via Fedex or UPS. Please note that delivery time is from the time of shipping, not order placement.
For all accessories and headsets under $50:
Expect 5-7 business days for delivery via USPS.
Shipping to Puerto Rico, Military APO Boxes and PO Boxes
Due to shipping restrictions from other carriers, ALL products will be shipped to these addresses via USPS. Expect at least 5-7 day delivery time. Sorry - we wish it wasn’t the case!