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FAQ

In Game Chat Not Working

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LS31 / LS41 / LS50X Reset Procedure

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Microphone not working in Windows 10

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Headset Unresponsive, Won't Charge - Mic Mute LED on - LS30, LS40

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Hearing Echo in Party chat on Xbox One

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Xbox One - Party/online chat or mic doesn't work

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Warranty

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Background hiss heard in headset

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Speaker audio options on Xbox One are grayed out

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Where to buy replacement base station (dongle)

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Static or disconnect on PC: LS30, LS40

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Can I chat wirelessly on Xbox One?

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Microphone doesn't appear in MacOS High Sierra

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PS4 Pro Compatibility

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Playstation VR Compatibility

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How do I turn off my headset?

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Charging the battery

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I can hear my breathing in the boom microphone. How do I prevent it?

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No USB port available on console or dongle won't fit in USB port

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LS Wired Headset No Audio